Billing manager with 8 years at midsize firms, specializing in eBilling platform implementation, outside counsel guideline compliance, and prebill workflow optimization. Available for consulting engagements on billing system transitions and OCG compliance buildouts.
- Implemented BillBlast across firm's entire client portfolio of 280 active matters, reducing eBilling rejection rate from 14% to 2.1%.
- Redesigned prebill workflow cutting attorney review turnaround from 18 days to 6 days.
- Trained and onboarded 4-person billing team following firm merger, maintaining zero service disruption during transition.
Billing Manager — Confidential Midsize Firm | 2020–Present | Chicago, IL
Manage billing operations for 180-attorney firm. Own eBilling platform administration, rate management, and prebill review process.
Senior Billing Specialist — Regional Law Firm | 2017–2020 | Chicago, IL
Handled eBilling submissions, client billing inquiries, and outside counsel guideline tracking for 60+ active clients.
B.A. Business Administration — University of Illinois Chicago, 2016