James H.

Director of Billing Operations
Director+
On-site
AmLaw 50
Miami, FL
14 years
Passively Looking
Professional Summary

Billing operations director with 14 years at AmLaw 50 firms, overseeing high-volume billing across multi-office environments. Known for operational rigor, platform expertise across Aderant and SurePoint, and a track record of measurably improving billing efficiency and realization at scale.

Functional Expertise
Billing & Invoicing
OCG Compliance
Systems & Platforms
Aderant
SurePoint
Key Accomplishments
  • Managed annual billing cycle of $900M+ for a 950-attorney firm with a 16-person billing team across 4 offices.
  • Led SurePoint implementation replacing legacy system — completed in 14 weeks with full data migration and no billing interruption.
  • Reduced billing write-offs by $1.7M annually through prebill review program and attorney accountability metrics.
  • Designed and implemented billing operations KPI dashboard giving firm leadership first real-time visibility into billing performance.
Professional Experience

Director of Billing Operations — Confidential AmLaw 50 Firm | 2019–Present | Miami, FL

Lead all billing operations including prebill management, eBilling, rate administration, and client billing compliance. Manage team of 16 across 4 offices.

Billing Manager — Confidential AmLaw 100 Firm | 2014–2019 | Miami, FL

Senior Billing Specialist — Regional Firm | 2010–2014 | Miami, FL

Education & Credentials

B.S. Business Administration — University of Miami, 2009

Opportunity Preferences
Type
Full-time
Work pref.
On-site
Location
Miami, FL
Org. type
AmLaw 50
Contact Information
Contact info visible to approved members and employers only
Contact
Full-time
Linkedin
On-site
Phone Num
Miami, FL
Address
AmLaw 50