Billing operations director with 14 years at AmLaw 50 firms, overseeing high-volume billing across multi-office environments. Known for operational rigor, platform expertise across Aderant and SurePoint, and a track record of measurably improving billing efficiency and realization at scale.
- Managed annual billing cycle of $900M+ for a 950-attorney firm with a 16-person billing team across 4 offices.
- Led SurePoint implementation replacing legacy system — completed in 14 weeks with full data migration and no billing interruption.
- Reduced billing write-offs by $1.7M annually through prebill review program and attorney accountability metrics.
- Designed and implemented billing operations KPI dashboard giving firm leadership first real-time visibility into billing performance.
Director of Billing Operations — Confidential AmLaw 50 Firm | 2019–Present | Miami, FL
Lead all billing operations including prebill management, eBilling, rate administration, and client billing compliance. Manage team of 16 across 4 offices.
Billing Manager — Confidential AmLaw 100 Firm | 2014–2019 | Miami, FL
Senior Billing Specialist — Regional Firm | 2010–2014 | Miami, FL
B.S. Business Administration — University of Miami, 2009