Billing director with 17 years of progressive leadership at AmLaw 100 firms. Expertise across the full billing lifecycle — prebill, eBilling, OCG compliance, rate management, and billing system administration. Known for operational discipline, team development, and cross-functional leadership.
- Managed $1.2B annual billing cycle for 1,100-attorney firm with a team of 22 billing professionals across 3 offices.
- Oversaw Aderant upgrade and eBillingHub re-implementation simultaneously — both delivered on schedule with no billing cycle disruption.
- Reduced average prebill-to-invoice cycle from 28 days to 11 days through workflow redesign and attorney accountability program.
- Developed billing team career ladder adopted firm-wide, resulting in 0% voluntary turnover over 3 years.
Billing Director — Confidential AmLaw 100 Firm | 2017–Present | Boston, MA
Lead all billing operations for a 1,100-attorney firm. Oversee team of 22, manage Aderant and eBillingHub platforms, and own all client-facing billing relationships.
Assistant Billing Director — Same Firm | 2013–2017
Senior Billing Manager — Confidential AmLaw 200 Firm | 2009–2013 | Boston, MA
B.S. Business Management — Northeastern University, 2007