eBilling specialist with 5 years managing high-volume eBilling operations and outside counsel guideline compliance at a regional firm. Hands-on expertise across eBillingHub and Legal Tracker with a track record of reducing rejection rates and improving submission turnaround.
- Reduced eBilling rejection rate from 11% to 1.8% by rebuilding OCG tracking process and implementing pre-submission validation checklist.
- Managed eBilling submissions for 90+ active clients across eBillingHub and Legal Tracker simultaneously.
- Onboarded firm to Legal Tracker for 3 new Fortune 500 clients within 6-week deadline.
Senior eBilling Specialist — Confidential Regional Firm | 2022–Present | Atlanta, GA (Remote)
Own eBilling submissions and OCG compliance tracking for full client portfolio. Primary point of contact for billing system inquiries from clients and attorneys.
eBilling Coordinator — Same Firm | 2020–2022
Handled eBilling submissions, rate card updates, and outside counsel guideline documentation for 40+ clients.
B.B.A. Accounting — Georgia State University, 2019